FAQ

Question Mark Physical Therapy

Below you will find answers to several frequently asked questions. If you have a question that is not answered on this page, feel free to contact our office by phone or email. We’ll be happy to answer any questions you might have.

Frequently asked questions

Will my insurance cover physical therapy?


Although most insurance companies do cover physical therapy, what they cover specifically varies greatly. Please contact our office for more information regarding your specific insurance policy.




What should I wear?


Be sure to bring loose-fitting, comfortable clothing such as a T-shirt, shorts, and sneakers to allow for hands on treatment, evaluation and movement. Clients with a hip, knee, ankle, or foot injury should wear shorts or loose fitting pants to allow proper exposure. Female patients with shoulder dysfunction should wear a tank top or a loose fitting short sleeved shirt to allow adequate exposure of the neck and shoulder complex.




What should I bring with me?


For your first visit you will need your insurance card, and any paperwork that was sent to you that needed to be filled out. If you have any operative reports, MRI or X-ray results, and you may bring those as well. Additionally, if you are utilizing any type of brace, splint, or crutches, those should come with you.




Do I need a physician’s referral/prescription to attend physical therapy?


No! In New York patients can directly access physical therapy services. Direct access allows patients to be seen for the initial evaluation and then to be treated for a combined total of 30 days without a prescription from a physician or physician extender. At the end of the 30 day period, if further physical therapy services are necessary, a prescription from a physician/physician extender would be required. Although most insurance carriers will provide coverage for physical therapy services provided to a patient utilizing direct access, some may not as policies vary from carrier to carrier. It is the responsibility of the patient to verify their coverage prior to scheduling their first physical therapy appointment.




How long will my visit last?


The initial evaluation and treatment is performed in 1 hour. All follow-up appointments will last approximately 45 minutes and will be one-on-one with the doctor.




What should I expect on my first visit?


On your first visit, our doctors will perform a thorough 1 hour evaluation that includes a history, postural & mobility assessment, neurological screening, and specific tests and measures to gain a deeper understanding of your condition. Your physical therapist will use the information obtained from your evaluation to formulate a clinical judgment as to your prognosis and appropriate treatment. A total body enhancement program will be developed based upon the problems identified and the individual clients personal goals.




Why should I choose Impact Physical Therapy?


Our treatment philosophy sets us apart from all other clinics. We care about how your entire body is feeling and moving every day - not only when you're injured. At Impact, our dedicated Doctors of Physical Therapy will focus on optimizing your movement and getting to the root cause of your limitations. We exclusively utilize the most effective, evidence based treatment techniques to deliver the fastest results and get you feeling your best.